Terms and Conditions of Sale (T&Cs)
Magikaexperience.com
1. Purpose
These Terms and Conditions of Sale (T&Cs) govern the sale of artworks offered on the website Magikaexperience.com (hereinafter referred to as “the Site”), operated by Magika Experience, represented by Gloria Barracato, registered under BCE number 0725.299.979.
They define the rights and obligations between:
- Magika Experience
- and any individual making a purchase via the Site (hereinafter referred to as “the Customer”).
2. Products
The artworks offered for sale consist of:
- original works of art (paintings, photographs, sculptures, etc.),
- or limited editions.
Each artwork is accompanied by:
- a detailed description,
- visuals (non-contractual).
Slight differences (colors, textures) may exist between the photograph and the actual artwork.
3. Availability
As the artworks are unique or limited editions:
- availability is not guaranteed in real time,
- in the event of unavailability after an order has been placed, Magika Experience will offer a full refund.
4. Prices
Prices are indicated:
- in euros (€),
- all taxes included (VAT included), unless otherwise stated.
Not included:
- shipping costs,
- customs duties (outside the EU).
These costs are specified before order confirmation.
5. Orders
The ordering process includes several steps:
- selection of the artwork,
- addition to cart,
- validation of information,
- payment.
The order is confirmed after:
- payment confirmation,
- receipt of a confirmation email.
Magika Experience reserves the right to refuse any order in the event of a previous dispute.
6. Payment
Payment is due immediately upon ordering.
Accepted payment methods:
- credit/debit card,
- bank transfer,
- other payment methods offered on the Site.
The Site uses secure payment systems.
7. Delivery
Artworks are delivered to the address provided by the Customer.
Delivery times:
- vary depending on the artwork and destination,
- are communicated at the time of order.
Delivery is carried out:
- by a specialized carrier or postal service.
The Customer must check the condition of the package upon receipt.
8. Right of Withdrawal
In accordance with European legislation:
The Customer has 14 days to exercise their right of withdrawal, except in specific cases (e.g., personalized artworks).
Conditions:
- the artwork must not be damaged,
- it must be returned in its original condition.
Return shipping costs are borne by the Customer.
9. Returns and Refunds
In the event of an accepted return:
- a refund will be issued within 14 days after receipt,
- using the same payment method.
No refund will be issued if:
- the artwork is damaged,
- or has been used.
10. Intellectual Property
The artworks sold remain protected by copyright.
The purchase of an artwork does not grant the right to:
- reproduce it,
- commercially exploit it,
- publicly display or distribute it,
without the artist’s authorization.
11. Liability
Magika Experience shall not be held liable for:
- errors in descriptions provided by artists,
- minor visual differences,
- delays caused by carriers.
Liability is limited to the amount of the order.
12. Personal Data
The data collected is used solely for:
- order processing,
- customer relationship management.
It is not resold to third parties.
The Customer has the right to:
- access,
- rectification,
- deletion of their data.
13. Disputes
These T&Cs are governed by Belgian law.
Any dispute between the parties that cannot be settled amicably shall fall under the exclusive jurisdiction of the courts of the judicial district of Liège (Belgium).
14. Amendments to the T&Cs
Magika Experience reserves the right to amend the T&Cs at any time.
The applicable T&Cs are those in force at the time of the order.